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Horse Racing Tips: Warning if you use Victor Chandler!

For those of you that use Victor Chandler BEWARE!


Dear Mark
We wish to advise you that we are restructuring our approach to how we administrate our accounts.
As a result it has been decided that your account will no longer be eligible for the Best Odds Guaranteed concession.
We realise you will probably be disappointed to lose Best Odds Guaranteed but would reassure you that as a valued Victor Chandler customer you will continue to receive our first class service and variety of regular offers.
All other terms and conditions remain the same and we sincerely look forward to your continued custom at Victor Chandler

We apologise for any inconvenience.

Kind Regards

Victor Chandler Contact Centre


12:25:51 : Andrei- Contact Centre: Hello Mark, you're speaking to Andrei - how may I help?

 12:26:45 : Mark: Hi Andrei, I have received an email from VC today stating that my account has been denied your best odds guarantee on future bets with no explanation why?

 12:27:26 : Andrei- Contact Centre: Mark I am just looking into that for you, one moment please.

 12:27:39 : Mark: Thank You

 12:28:46 : Andrei- Contact Centre: Unfortunately it was a trader decision and they did not specified any reason.

 12:29:24 : Andrei- Contact Centre: Please be advised that this was purely and simply a business decision

 12:30:26 : Mark: As I can get best odds with Bet365, BoylesSport, Betfred, Paddy Power and William Hill are you asking me in a subtle way to close my account?

 12:32:21 : Andrei- Contact Centre: I do apologise for any inconvenience but his is a standard procedure that is periodically carried out by our traders, as stated on our web site; traders reserve the right to refuse the whole or any part of any bet request for any reason.

 12:33:35 : Mark: Thank You Andrei, I just wanted this info for my blog. I have just taken all funds out of my account and you can now close it. Please be advised that this was purely and simply a business decision!

Horse Racing Tips: 14-1 or 13-2?

Sunday, September 04, 2011

Horse Racing Tips: Warning if you use Victor Chandler!

For those of you that use Victor Chandler BEWARE!


Dear Mark
We wish to advise you that we are restructuring our approach to how we administrate our accounts.
As a result it has been decided that your account will no longer be eligible for the Best Odds Guaranteed concession.
We realise you will probably be disappointed to lose Best Odds Guaranteed but would reassure you that as a valued Victor Chandler customer you will continue to receive our first class service and variety of regular offers.
All other terms and conditions remain the same and we sincerely look forward to your continued custom at Victor Chandler

We apologise for any inconvenience.

Kind Regards

Victor Chandler Contact Centre


12:25:51 : Andrei- Contact Centre: Hello Mark, you're speaking to Andrei - how may I help?

 12:26:45 : Mark: Hi Andrei, I have received an email from VC today stating that my account has been denied your best odds guarantee on future bets with no explanation why?

 12:27:26 : Andrei- Contact Centre: Mark I am just looking into that for you, one moment please.

 12:27:39 : Mark: Thank You

 12:28:46 : Andrei- Contact Centre: Unfortunately it was a trader decision and they did not specified any reason.

 12:29:24 : Andrei- Contact Centre: Please be advised that this was purely and simply a business decision

 12:30:26 : Mark: As I can get best odds with Bet365, BoylesSport, Betfred, Paddy Power and William Hill are you asking me in a subtle way to close my account?

 12:32:21 : Andrei- Contact Centre: I do apologise for any inconvenience but his is a standard procedure that is periodically carried out by our traders, as stated on our web site; traders reserve the right to refuse the whole or any part of any bet request for any reason.

 12:33:35 : Mark: Thank You Andrei, I just wanted this info for my blog. I have just taken all funds out of my account and you can now close it. Please be advised that this was purely and simply a business decision!